| Retaining talent, the ultimate goal of exit
interviews, is recognised as being of great importance to the competitiveness and sustainability of organisations.
As such,
the area continues to attract much research effort and discussion. We believe that it is important for exit interviews to be based
solidly on empirical research and so we regularly review the latest literature to
ensure that our approach and exit
interviews incorporate the best and most up to date ideas.
Below is a collection of news articles covering our own
findings and a list of some of excellent research articles and books on staff turnover,
retention and exit interviews. In the spirit of "discovery and understanding" it
is our pleasure to share them with you:
Media
- Sky Biz News interview with Lenorë Lambert on staff turnover post GFC (11/10).. view
- Sky Biz News interview with Exit Info Director Lenorë Lambert .. view
- Its Not You, It's Me - July 2009 .. view
- Employers Ignore Baby Boomers' Desire for Career Advancement - 8 Sep 2008 .. view
Research
- Boxall, P. and Rasmussen, E. (2003) Labour turnover and retention in New Zealand: The causes and consequences of leaving and staying with employers. Asia Pacific Journal of Human Resources 41(2), 195-214.
- Buckingham, M. & Coffman, C. (1999) First, Break All the Rules: What the World's Greatest Managers Do Differently. Simon & Schuster.
- Campbell, D. J. and Campbell, K. M. (2001) Why individuals voluntarily leave: Perceptions of human resource managers versus employees. Asia Pacific Journal of Human Resources, 39(1), 23-41.
- Cascio, W. (1991) Costing Human Resources: The Financial Impact of Behavior in Organisations. PWS-Kent: Boston.
- Corporate Advisory Board (The). (1998) Employee Retention: New Tools for Managing the Quality and Engagement of the Workforce.
- Griffeth, R. and Hom, P. (1995) The employee turnover process. In Research in Personnel and Human Resources Management 13, 245-293 (ed. G.R.Ferris). JAI Press: Greenwich, CT.
- Griffeth, R., Hom, P., and Gaertner, S. (2000) A meta-analysis of the antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 26(3): 563-588.
- Harter, J.K., Schmidt, F.L., and Hayes, T.L. (2002) Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2): 268-279.
- Herzberg, F.(1987) One more time: How do you motivate employees? Harvard Business Review, September/October, 109-120.
- Hom, P., and Griffeth, R. (1995) Employee Turnover. South Western: Cincinnati, Ohio.
- Lambert, L. (2008) Exit Stage Right. HR Monthly, February, 28-31.
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