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| Because retaining talent is recognised as being of great importance to the competitiveness and sustainability of organisations, much research effort has been focused on the area. At Exit-Info we believe that it is important for exit interviews to be based on empirical research.
Below is a selection of credible articles and books on staff turnover and retention. In the spirit of "discovery and understanding" (one of our core values) we'd like to share them:
- Boxall, P. and Rasmussen, E. (2003) Labour turnover and retention in New Zealand: The causes and consequences of leaving and staying with employers. Asia Pacific Journal of Human Resources 41(2), 195-214.
- Buckingham, M. & Coffman, C. (1999) First, Break All the Rules: What the World's Greatest Managers Do Differently. Simon & Schuster.
- Campbell, D. J. and Campbell, K. M. (2001) Why individuals voluntarily leave: Perceptions of human resource managers versus employees. Asia Pacific Journal of Human Resources, 39(1), 23-41.
- Cascio, W. (1991) Costing Human Resources: The Financial Impact of Behavior in Organisations. PWS-Kent: Boston.
- Corporate Advisory Board (The). (1998) Employee Retention: New Tools for Managing the Quality and Engagement of the Workforce.
- Griffeth, R. and Hom, P. (1995) The employee turnover process. In Research in Personnel and Human Resources Management 13, 245-293 (ed. G.R.Ferris). JAI Press: Greenwich, CT.
- Griffeth, R., Hom, P., and Gaertner, S. (2000) A meta-analysis of the antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 26(3): 563-588.
- Harter, J.K., Schmidt, F.L., and Hayes, T.L. (2002) Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2): 268-279.
- Herzberg, F.(1987) One more time: How do you motivate employees? Harvard Business Review, September/October, 109-120.
- Hom, P., and Griffeth, R. (1995) Employee Turnover. South Western: Cincinnati, Ohio.
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